You have 7 days from the date of delivery to return your item for exchange.
Return Policy
Return policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Return window
Conditions
Items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
How to return
To initiate a return:
- Contact our customer service team
- Pack your item securely in its original packaging
- Use the prepaid shipping label provided
- Drop off at your nearest carrier location
Exchange
Once we receive your return, we will inspect it and process your exchange within 5-7 business days. You will receive your article at the same delivery address.
Non-returnable items
The following items cannot be returned:
- Final sale items
- Gift cards
- Personalized or custom products
- Perishable goods
Questions?
Email:Â infiniteauracollection@gmail.com